Terms & Conditions
These Terms & Conditions govern use of The Transformation Factory website and purchases made through our online store.
Website use
By accessing or using this website, you agree to use it only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the site or the rights of other users.
Products and information
We aim to keep product descriptions, images, ingredients, availability, pricing, and other store information accurate. Product appearance, color, texture, and natural characteristics may vary. We may correct errors, update information, or change product availability without prior notice.
Orders and acceptance
Submitting an order does not guarantee acceptance. We may decline or cancel an order where necessary, including for suspected fraud, pricing or inventory errors, payment issues, shipping limitations, or other legitimate operational reasons. If we cancel an order after payment has been captured, we will provide an appropriate refund to the original payment method.
Pricing, promotions, and payment
Prices and promotions are shown in the store and may change from time to time. Promotional offers may have eligibility rules, exclusions, quantity limits, or expiration conditions. Where multiple promotions or discounts apply, the checkout system may determine which eligible offer is used. Payment must be successfully authorized before an order can be fulfilled.
Shipping and delivery
Orders are prepared within 3–5 business days and ship Monday through Wednesday. Once handed to the carrier, delivery typically takes 3–5 business days. Tracking information is sent once the package has been handed to the carrier. Carrier delays and other conditions outside our direct control may affect transit time. For additional details, review our Shipping & Delivery Policy.
Refunds, replacements, and order issues
Because we sell fresh, perishable food products, refund and replacement eligibility depends on the nature of the issue. Our full process, claim windows, exclusions, and resolution options are explained in our Refunds & Order Resolution Policy.
Order cancellations
Orders cannot be cancelled after they have been placed. Please review your items, quantities, shipping information, and order total carefully before completing checkout.
Intellectual property
Unless otherwise stated, the website content, branding, product names, text, graphics, photographs, videos, designs, and other materials on this site are owned by or licensed to The Transformation Factory and may not be copied, reproduced, distributed, or commercially exploited without permission.
Acceptable use
You may not misuse the website, attempt unauthorized access, introduce malicious code, scrape or interfere with the site in a way that harms its operation, or use the site for unlawful, fraudulent, or abusive activity.
Wellness information
Content on this website is provided for general informational and product-education purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Customers should make purchasing and usage decisions appropriate to their own circumstances and consult a qualified professional where appropriate.
Limitation of responsibility
To the extent permitted by applicable law, The Transformation Factory is not responsible for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these Terms limits rights or remedies that cannot legally be excluded.
Third-party services
Our website may rely on third-party providers for services such as payments, checkout, shipping, analytics, communications, and site functionality. Those providers may have their own terms and privacy practices. We are not responsible for third-party systems outside our reasonable control.
Changes to these Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, services, or legal requirements. The version published on this page is the current version that applies to website use and purchases made through the store.
Contact us
The Transformation Factory
931 Village Blvd Ste 905-489
West Palm Beach, FL 33409
Email: support@seamosstransformation.com
Phone: 561-449-8814